Privacy Policy

Last updated:

1. Introduction

Shimvornchroxxen ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at https://shimvornchroxxen.world (the "Website") and purchase or enquire about our products, including Pinnacle 5.

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

  • Company: Shimvornchroxxen
  • Address: 1 St Peter's Square, Manchester M2 3DE, United Kingdom
  • Email: connect-us@shimvornchroxxen.world
  • Website: https://shimvornchroxxen.world

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Data You Provide Directly

  • Identity Data: Full name.
  • Contact Data: Email address, phone number (if provided).
  • Communication Data: Messages or enquiries submitted via our order form.
  • Consent Data: Records of your consent to our policies and data processing activities.

3.2 Data Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, time zone setting, device type.
  • Usage Data: Pages visited, time spent on pages, page interaction information, referring URL.
  • Cookie Data: Information collected through cookies and similar technologies. See our Cookie Policy for further details.

4. How We Use Your Personal Data

We process your personal data for the following purposes and on the following legal bases:

  • To process your order (Legal basis: Performance of a contract) — We use your identity and contact data to process and fulfil your enquiries and orders.
  • To communicate with you (Legal basis: Legitimate interest) — We may contact you in response to your enquiries or to provide order updates.
  • To improve our Website (Legal basis: Legitimate interest) — We analyse usage data to understand how visitors interact with our Website and to improve its functionality and content.
  • To comply with legal obligations (Legal basis: Legal obligation) — We may process your data where required by applicable law, regulation, or legal process.
  • To manage cookies (Legal basis: Consent) — Where non-essential cookies are used, we will obtain your consent before placing them on your device.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data with third parties. We may share your data with:

  • Service providers: Third-party companies that assist us with website hosting, analytics, email delivery, and payment processing, who act as data processors on our behalf and are bound by contractual obligations to protect your data.
  • Legal authorities: Where required by law, regulation, legal process, or enforceable governmental request.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same level of protection.

6. International Transfers

Your personal data is primarily processed within the United Kingdom. If any data is transferred outside the UK, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO), or transfers to countries with an adequacy decision.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Order data: Retained for up to 6 years from the date of the order to comply with tax and accounting obligations.
  • Communication data: Retained for up to 2 years after your last interaction, unless a longer period is required by law.
  • Analytics data: Aggregated and anonymised data may be retained indefinitely. Identifiable analytics data is retained for up to 26 months.
  • Cookie consent records: Retained for up to 12 months from the date consent was given or withdrawn.

After the applicable retention period expires, your personal data will be securely deleted or anonymised.

8. Your Rights Under GDPR

Under the UK GDPR, you have the following rights with respect to your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may request that we correct inaccurate or incomplete personal data.
  • Right to erasure: You may request deletion of your personal data where there is no compelling reason for its continued processing.
  • Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances.
  • Right to data portability: You may request that we provide your data in a structured, commonly used, and machine-readable format.
  • Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk if you believe your data protection rights have been infringed.

To exercise any of these rights, please contact us at: connect-us@shimvornchroxxen.world

We will respond to your request within one month. In complex cases or where we receive a high volume of requests, this may be extended by a further two months, and we will inform you of any such extension.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Use of HTTPS encryption across the entire Website.
  • Restricted access to personal data on a need-to-know basis.
  • Regular review and update of our security practices.
  • Secure storage and handling of all data by service providers.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining a high standard of data protection.

10. Children's Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that data promptly.

11. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

  • Email: connect-us@shimvornchroxxen.world
  • Address: 1 St Peter's Square, Manchester M2 3DE, United Kingdom